Think Solar App Support

Welcome To Think Solar App Support

Thank you for using the Think Solar app! Our team is here to help you with any questions or issues you may encounter while using our app. Please find below the resources and contact information to assist you.

Frequently Asked Questions (FAQs)

Q1: How do I register for the Think Solar app?

A: To access the Think Solar app, you must be an employee of Think Solar. You will receive an invitation to create your login credentials on the Think Solar web app. Once you have your credentials, download the app from the App Store or Google Play Store and log in using the provided details.

Q2: How can I update my personal information?

A: To update your personal information, please log in to the Think Solar web app using your credentials. Once logged in, navigate to the “Account” section to edit your details.

Q3: What should I do if I forget my password?

A: If you forget your password, please visit the Think Solar web app, click on the “Forgot Password” link on the login page and follow the instructions to reset it.

Q4: How do I opt-out of receiving push notifications?

A: You can opt-out by adjusting your notification settings in the app or on your device.

Q5: What types of information does the app collect?

A: The app collects personal information such as name, email address, phone number, and device ID, as well as automatically collected information like device and usage data. For more details, please refer to our Privacy Policy.

Troubleshooting

App not loading: Ensure you have a stable internet connection and try restarting your device.

Login issues: Verify your credentials and ensure you are using the correct login information.

Performance problems: Ensure your app is updated to the latest version available in the App Store or Google Play Store.

Contact Support

If you require further assistance or have specific questions, please reach out to our support team. We are available to help with any issues you may encounter.

Email: software@thinksolar.co.nz

Feedback

We welcome your feedback to help us improve the Think Solar app. Please share your suggestions or comments with us via email or phone.

Updates

Stay informed about the latest updates and features by visiting our website or following us on our social media channels.