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Think Solar App Privacy Policy

Protecting your privacy

Effective Date: 01-08-2024

Introduction

Think Solar is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register with the App, make a purchase, or contact us for support. This information may include:

  • Name
  • Email address
  • Phone number
  • Device ID
  • Any other information you choose to provide

Automatically Collected Information

When you use the App, we may automatically collect certain information, including:

  • Device Information: Model, operating system, unique device identifiers
  • Usage Data: Access times, pages viewed, and other usage details
  • Location Information: Approximate location derived from IP address

Push Notifications

With your consent, we may send push notifications to your mobile device to provide updates and relevant messages. You can opt out of receiving these communications by changing the settings on your device.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain the App
  • Improve and personalize your experience
  • Communicate with you, including sending notifications
  • Monitor and analyze usage and trends
  • Respond to your comments, questions, and requests

Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us in providing services.
  • Compliance with Laws: If required by law, we may disclose your information to authorities.

We do not sell or rent your personal information to third parties.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights and Choices

  • Access and Update: You can access and update your personal information within the App.
  • Opt-Out: You can opt-out of receiving communications by following the unsubscribe instructions or changing your device settings.
  • Data Deletion: You can request the deletion of your personal data by contacting us.

Children’s Privacy

Our App is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

hello@thinksolar.co.nz
+642040981990