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Tesla Powerwall 2 Lockout: Keeping Your System Safe & Reliable
What’s Happening
Written by
Paul Hollingsworth
Published on
September 17, 2025
What’s Happening
Tesla has identified that a small number of Powerwall 2 batteries (about 1% worldwide, sold between November 2020 and June 2022) may not perform as intended due to a batch of battery cells from a third-party supplier.
To put customers first, Tesla has already remotely powered down affected units to make sure they remain safe.
Your solar system continues to operate as normal, but your Powerwall may temporarily show “Low Energy Lockout” in the Tesla App if your unit is affected.
What This Means For You
Tesla is replacing all affected Powerwall 2 batteries free of charge.
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Most customers will receive a brand-new Tesla Powerwall 3, which offers extra features and improved performance.
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Homes with more than one Powerwall 2 may receive a like-for-like replacement to ensure everything works together, though upgrades are sometimes possible.
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You don’t need to do anything — Tesla or our team will be in touch to arrange the replacement at a time that suits you.
The Benefits Of The Upgrade
The Powerwall 3 is Tesla’s latest model and comes with:
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More backup power when you need it.
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Faster response during power outages.
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A built-in solar inverter, making it easier to expand your solar setup in the future.
Your Peace Of Mind
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Your solar panels keep working exactly as before.
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Your system is safe — Tesla has already taken action by powering down the affected units.
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No injuries have been reported, and the issue only applies to a very small number of Powerwall 2 batteries.
- The new Powerwall 3 uses a different type of battery chemistry (LFP), which avoids this issue altogether.
Tesla Powerwall 2 Lockout FAQs
Will My Solar System Still Work?
Yes — your solar panels will continue generating energy as normal. The only change is that your Powerwall won’t store energy until the replacement is installed.
Do I Need To Pay For The Replacement?
No. Tesla is covering the full cost of replacement.
Has Anyone Been Harmed?
No injuries have been reported. A handful of units worldwide experienced overheating, but Tesla acted quickly to prevent risk.
What Will Happen To My Old Unit?
Tesla will safely collect and recycle the unit in their workshop.
Can I Use This Opportunity To Upgrade My System?
Yes — since the Powerwall 3 has a built-in solar inverter, it’s a great time to consider adding more solar panels or storage capacity. Talk to us if you’d like to explore these options.
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