Operations Coordinator - Nelson

As an Operations Coordinator in our Nelson branch, you’ll play a key role in driving our mission forward. You’ll coordinate solar projects across their lifecycle, handle administrative and technical tasks, and ensure seamless collaboration between teams while helping Nelson become more energy-efficient. Want to make a difference? Apply now and be part of a brighter future! 

• Analyse power bills, and create solar production estimates to support system designs.
• Assist sales with inbound enquiries, lead setup in the CRM, proposal creation.
• Liaise with our customers to keep them updated on project progress, handle applications for Distributed Generation and Energy Retailers.
• Organise electrical inspections, set up solar monitoring platforms, and conduct customer handovers and check-in calls.
• Manage post-installation tasks, perform 12-month system reviews, submit RMAs, and provide technical support via phone, email, or in-person.
• Assist with stock ordering, process deliveries, conduct stock checks, and maintain an organised warehouse.
• Support marketing team capturing content, and assisting with events.
• Champion customer service, manage communications via email and office phone.

• Minimum 3 years of experience in sales or administration
• Previous experience in an operational or project coordination role.
• Strong time management, organisational, communication, and collaboration skills.
• Highly organised, capable of managing multiple priority tasks under tight deadlines
• Exceptional communication skills, with proven ability to build strong client relationships.
• Experience in using a CRM software.
• Ideally, some solar industry knowledge.

• Competitive pay rates
• Birthday off to celebrate your special day
• Long service leave - one extra day per year, up to a maximum of 5 days
• Company laptop and resources
• Parental Leave Support
• Supportive work environment with a fun, close-knit team culture
• Work-life balance - enjoy your job and quality time with family and friends
• Prime location in central Nelson, close to cafés and easy parking
• Career growth opportunities in a rapidly expanding industry